TeleGrant Privacy Policy
Last Updated: February 27, 2026
Controller/Operator: TeleGrant
Contact: admin@telegrant.com
This Privacy Policy explains how TeleGrant (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use the TeleGrant mobile application and related services (the “Service”).
1) Information We Collect
- Information you provide: such as name, email address, profile details, and content you submit.
- Usage and diagnostics: app interactions, crash logs, performance data, and approximate device signals.
- Device and technical data: device type, OS version, app version, and identifiers used for security and analytics.
- Communications: if you contact support, we may retain messages and related metadata.
2) How We Use Information
We use information to:
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts.
- Moderate content and enforce policies (including child safety and abuse prevention).
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Communicate with you about updates, support requests, and important notices.
- Comply with legal obligations and respond to lawful requests.
3) Legal Bases (where applicable)
- Contract: to provide the Service you request.
- Legitimate interests: to secure and improve the Service, prevent abuse, and maintain integrity.
- Consent: where required (for example, certain notifications or optional data collection).
- Legal obligation: to comply with applicable laws and lawful requests.
4) Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers that help operate the Service (hosting, analytics, support). They are bound by contractual obligations.
- Legal and safety authorities when required by law or necessary to protect users and the public.
- Business transfers if we are involved in a merger, acquisition, or sale of assets (you’ll be notified as required).
5) Data Retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and purpose.
6) Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is 100% secure.
7) Your Rights
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your information. To submit a request, contact admin@telegrant.com.
8) Children’s Privacy
The Service is not intended for children under 13. If you believe a child has provided personal information, please contact us and we will take appropriate steps.
9) International Transfers
If information is transferred internationally, we take steps designed to ensure appropriate safeguards consistent with applicable law.
10) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above indicates when changes were made.
